Privacy Policy

Agency

Strongeiflushing (we, us, our) is the agency collecting personal information. Address: 27 Aotea Drive, Aotea, Porirua 5024, New Zealand. Email: partnership@strongeiflushing.world. Phone: +64 4 237 0990.

Compliance

We comply with the Privacy Act 2020 and the Information Privacy Principles (IPPs). Where applicable, we also respect rights under the General Data Protection Regulation for individuals in the European Economic Area.

Information we collect

• Contact enquiries: name, email, message content, and routine-related details you provide voluntarily.
• Service delivery: scheduling information, session notes, and roadmap content created for you.
• Website use: with consent, analytics data such as pages visited, browser type, and approximate location from IP address.
• Payment: billing details processed by our payment provider—we do not store full card numbers.

Why we collect information

To respond to enquiries, deliver services, issue invoices, improve our website, and meet legal obligations. We collect only what is reasonably necessary.

Legal grounds

Collection is based on your consent, performance of a contract, our legitimate interests in operating our business, or legal requirements under New Zealand law.

Storage and retention

Data is stored on secure servers. Enquiry records are kept up to 24 months. Client project files are kept up to 7 years for tax and legal purposes unless you request earlier deletion and we are not required to retain them.

Security

We use HTTPS, access controls, and staff confidentiality practices. No online transmission is completely secure; we take reasonable steps to protect your information.

Disclosure to third parties

We do not sell personal information. We may share data with hosting, email, video conferencing, and payment providers under confidentiality obligations. We may disclose information if required by law or to protect our legal rights.

Overseas disclosure

Some providers may process data outside New Zealand. We take reasonable steps to ensure comparable safeguards, including contractual protections where required by IPP 12.

Your rights

Under the Privacy Act 2020 you may request access to and correction of your personal information. Contact us to exercise these rights. If you believe we have breached privacy law, you may complain to the Office of the Privacy Commissioner: privacy.org.nz.

Marketing communications

We send marketing emails only with your consent, in accordance with the Unsolicited Electronic Messages Act 2007. You may unsubscribe at any time.

Cookies

See our Cookies Policy for details on browser storage and how to manage preferences.

Children

Our services are not directed at persons under 16. We do not knowingly collect information from children.

Changes

We may update this policy. The latest version will always be published on this page with a revised date.